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JolliBuddie Privacy Policy

JolliBuddie ('JolliBuddie', 'we', 'us', or 'our') acknowledges the critical importance of safeguarding your Personal Data (hereinafter defined). This Privacy Policy governs the collection, processing, usage, and disclosure of such data obtained through our official website (JolliBuddie.us) and ancillary channels, including but not limited to social media and cookie technologies.

 

  • What Is Personal Data?
    For the purposes of this Policy, 'Personal Data' refers to any information that identifies or can be used to identify you, directly or indirectly. This includes, but is not limited to, your name, phone number, address, email address, and online identifiers.

 

  • Personal Data We Collect

    • Information Voluntarily Provided.

    • We collect Personal Data directly from you during the course of our business relationship. This includes data provided when registering for an account, completing transactions on our website or at our physical stores, communicating with our support teams, or submitting feedback. Additionally, we collect data when you voluntarily participate in promotional events, surveys, contests, or subscribe to our marketing communications. The categories of Personal Data collected are as follows:

      • Contact information (i.e, your name, phone number, postal address, email address, birthday and any other personal data)

      • Details of purchase/order your made and your purchase history

      • Your payment information, such as billing address, credit card information and other information required for placing order or to complete the purchase

      • Your consumer behaviours and habits

      • Information and reason of contacting our customer service, and communication content between you and our customer servic

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    • Automatically Collected Information.

    • When you visit our Website or interact with our emails, advertisements, or other digital content, we automatically collect certain information using cookies and similar tracking technologies:

      • Internet protocol (IP) address and other device identifiers

      • Your login information, browser type, browser plug-in types, operation system, time zone setting

      • Information about your visit of our Website pages (e.g, products you searched or viewed for, the amount of time you spend on each page, crashes and download errors and response times)

    • For comprehensive information regarding our use of cookies, please review the JolliBuddie Cookie Policy. You have the right to configure your browser to refuse cookies; however, such restrictions may impair your access to specific services, features, or functionalities of our Website.

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    • Information from External Sources.

    • In addition to the data you provide directly, we may receive information about you from third parties, such as social media networks and integrated applications. This encompasses publicly observable data, including identifiers (name, username, address), contact information, demographic attributes, and inferred data regarding your preferences and interests.

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    • Integration with Facebook Connect.

    • Our Website utilizes Facebook Connect to facilitate account access. By opting to use this service, you will be redirected to Facebook's authentication page. Upon granting permission, your Facebook profile will be linked to our services, and we will collect the specific data you have expressly consented to disclose.

      These information may include your first name, last name, profile image, gender, birthday, email address, place of residence, list of friends, habits, preference and interests. For more information about Facebook Connect and access to the relevant privacy settings, please visit this Facebook webpage: https://www.facebook.com/about/privacy.

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    • Combination of Information. We may combine the information we collect, obtain or receive from and above you set forth in clauses 2.1 to 2.4 above.

 

  • How We Use Your Personal Data

    • To Perform A Contract With You.

    • We use and process your Personal Data to perform a contract with you and carry out our contractual obligations, including processing the order(s) you have placed and the payments, or take step that you have requested to enter into a contract.

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    • For Our Legitimate Interest.

    • We use and process your Personal Date for our legitimate interests, and our interests are not overridden by your interests, fundamental rights or freedoms. Our legitimate interests include:

      • To manage your registered account(s) or membership with us

      • To run and develop our business activities

      • To pursue and conduct general marketing and promotional activities

      • To provide you with our customer services, such as after-sale service, answering your queries, and providing you with the required products, services or information

      • To invite your feedback in order to improve our products, service and Website

      • To conduct research, review and analysis

      • To manage and administer our accounts and record

      • To prevent or detect fraud and abuses of our Website

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    • Based On Your Consent.

    • In addition, based on your consent, we also use and process your Personal Date for other marketing purpose:

      • To communicate with you on updates about our products

      • To deliver the type of product that may be of interest to you, including tailored advertisements

      • To personalize and customising your Website experience

 

  • Who And How We Share Your Personal Data
    We do not sell your Personal Data.    We do share your Personal Data as follows:

    • Authorized Personnel.

    • Within JolliBuddie, only the duly authorized personnel would have access to your Personal Data as necessary to perform duties for the purposes set forth in clause 2 above.

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    • Other Third Parties.

    • In addition, we share your Personal Data to the following third parties:

      • Service Providers, including service providers for (a) web hosting, analytics and related services, (b) payment processing, (c) order fulfilment and shipping, (d) fraud protection and credit risk reduction, and (e) marketing services on our behalf. The service providers are obligated contractually not to use, share or disclose your Personal Data unless as necessary to perform the services on our behalf or to comply with the applicable laws and regulations.

      • Business Partners with whom we may collaborate in offering offer products

      • We permit certain trusted advertising partners to deploy cookies and tracking technologies on our Website to monitor user activity. Subject to your consent where required, we may disclose specific Personal Data, including transaction records and demographic attributes, to these entities. They utilize such data for the purpose of interest-based advertising, enabling the delivery of targeted promotional content across third-party websites.

      • Trusted Third Parties, where disclosure is necessary (a) to protect the security or integrity of our databases or our Website; (b) for legal proceedings (e.g, legal action against pirated, counterfeit or unauthorised products) and to take precautions against legal liability; (c) in connection with the management of our business and operations; (d) in the event of a sale, merger, reorganization, change of control or any other similar event, to the extent permitted by applicable law; or (e) as required by applicable law or regulations, to the extent compatible with this Privacy.

 

  • Transfer of Personal Data

    • Outside Of The Origin Country.

    • Your Personal Data may be transferred to and processed in countries outside of your jurisdiction of residence, including by our affiliates and third-party service providers. These jurisdictions may have data protection laws that differ from those in your home country. All such transfers will be conducted in compliance with applicable data protection laws.

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    • Outside Of EEA.

    • For residents in the European Economic Area ("EEA"), we implement appropriate safeguards for the transfer of your Personal Data outside of the EEA, such as an appropriate data transfer agreement (based on the EU Commission Standard Contractual Clauses for the transfer of data to third countries (Article 46, 2., (c) of the GDPR, as of 25 May 2018)) or binding corporate rules (Article 47 of the GDPR as of 25 May 2018). All Personal Data so transferred should have adequate protection in accordance with applicable data protection rules.

 

  • Security And Retention

    • Security.

    • We are fully committed to maintaining the security of your Personal Data. We deploy robust technical and organizational safeguards designed to protect against accidental loss, unauthorized access, alteration, or destruction. Notwithstanding these measures, you acknowledge that no system is infallible. While we employ commercially reasonable efforts to protect your data, we cannot guarantee absolute security. Consequently, any transmission of Personal Data is at your sole risk. We advise users to maintain updated antivirus systems and ensure their internet service providers utilize appropriate firewall and filtering mechanisms.

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    • Retention.

    • We retain your Personal Data for the time necessary to achieve the purposes set forth in this Policy, and in any event within the legal limitation periods under the applicable laws.

 

  • Your Rights With Respect To Your Personal Data
    You have the rights to:

      • Get a copy of your Personal Data

      • Access, correct and update your Personal Data

      • Restrict our use and processing of your Personal Data

      • Object our use and processing of your Personal Data for direct marketing and other purpose based on a "legitimate interest"

      • Request to delete your Personal Data

      • Withdraw a consent given to us previously

      • Not to be subject to a decision based solely on automated processing

      • Make a complaint against us with your local data protection supervisory authority

  • You may submit a request to exercise your privacy rights via email to eeiof@outlook.com, citing "Personal Data Right" in the subject line. We are obligated to implement reasonable measures to verify the identity of the requester. Accordingly, you must provide your full name, email address, and documentary evidence of identity. We reserve the right to solicit further information for verification purposes.While we process requests free of charge, we expressly reserve the right to levy a reasonable fee or refuse compliance where the request is manifestly unfounded or excessive, as permitted by statute.

 

  • Links To Social Media Platforms And Other Sites

    • Social Media Platforms.

    • Our Website utilizes plug-ins from platforms such as Instagram, Facebook, and Twitter. When you interact with these plug-ins, your activity may be transmitted to and shared with these platforms. We do not control these third-party platforms and are not responsible for their privacy practices or content. We encourage you to review the respective privacy policies of these social media providers.

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    • Other Sites.

    • Our Website may feature hyperlinks directing users to third-party websites or applications beyond our control. Such links are provided for informational purposes and convenience only. We make no representations or warranties regarding the content, accuracy, or privacy practices of these third-party platforms. Users are urged to examine the privacy policies of all external destinations prior to disclosing Personal Data.

 

  • Children's Privacy Protection
    Protection of Minors.
    We recognize the importance of safeguarding children's privacy. Our services are strictly prohibited for use by individuals under the age of 13 (or 16 within the European Union). We expressly prohibit the submission of personal data by minors without verifiable parental consent. In the event of an inadvertent collection, we shall expunge such records and deactivate the relevant membership with immediate effect. Parents are urged to employ technological measures to oversee their children's access to our platform.

    If you learn that your child has provided us with personal information without your consent, please alert us at JolliBuddie@outlook.com with a subject of "Children's Privacy Protection".

  • Last Modified Date And Change
    This Policy is current as of June 1, 2026. We reserve the right to amend this Policy at our discretion to reflect evolving privacy practices. All amendments will become effective immediately upon posting the revised Policy. However, for material modifications, we shall provide prior notice on our Website and obtain any legally required consents before the changes take effect.

 

  • Questions And Concerns
    If you have any queries, concerns, complaints, feedback or comments regarding this Policy, please contact our Data Protection Officer at eeiof@outlook.com. We will endeavour to respond to your request and resolve your concerns as soon as possible.

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